mattperkinslaw.com home Estate Planning Basics Washington Probate Guardianship Do-it-yourself Divorce Legal Information Links Consumer Complaints Directions and Map E-Mail to Matt Perkins louis vuitton sac pas cher beats studio mbt venta canada goose parka moncler jacken kaufen wedding dresses uk   Personal Page		MATT PERKINS, ATTORNEY AT LAW 5516 SEVENTEENTH AVENUE NORTHWEST SEATTLE , WASHINGTON 98107 Consumer Complaints We frequently receive calls from consumers who feel they have been mistreated or taken advantage of by businesses or who otherwise wish to bring some kind of consumer compaint. A discussion of relevant laws in Washington State is beyond the scope of this web page, but some useful information may be found at the website for the Consumer Protection Division of the Attorney General's Office. This page contains a few quick resources for consumers who encounter problems dealing with people or companies doing business in the Seattle area. Attorney General's Office, Consumer Resource Center Washington State Attorney General's Office 900 Fourth Avenue, Suite 2000 Seattle, Washington 98164 (206) 464-6684 The Attorney General's Office provides information on consumer rights and distributes pamphlets addressing a wide variety of related topics. Further, they take complaints about specific problems, though in most instances they will take no legal action other than to record a complaint and forward it to the business for a response. Although the Attorney General's Office does not pursue claims on behalf of individual consumers, it is worth reporting your problem to them because it may help you get the attention of whomever you are having a problem with and it may also help curtail similar problems for others. If they receive complaints of a pattern of repeated misconduct, the staff may conduct their own investigation and they do in some cases take law enforcement action. Dealer Services - Seattle Dealers Washington State Department of Licensing 320 North 85th Street Seattle, Washington 98103 (206) 545-6505 Dealer Services is an arm of the Department of Licensing for the State of Washington. They investigate complaints under the Dealers' License Act and certain other laws related to vehicle and vessel sales and safety. They have the authority to recommend that the Department revoke a dealer's license to sell, but they do not pursue individual claims on behalf of consumers. I recommend contacting them if you believe you have been cheated by a dealer, particularly if there is a safety issue, but I would not expect to get any compensation from this - only the satisfaction of knowing that the same thing may not happen to somebody else. Better Business Bureau Buyers Information Service PO Box 68926 SeaTac, Washington 98168-9026 (206) 431-2222 The Better Business Bureau is run as a non-profit business but it is funded by businesses and it is not necessarily a public interest organization. However, they do attempt to provide some assistance with consumer complaints, and they will report a past complaint history of complaints concerning member businesses. They also offer a dispute resolution service for a fee, and this may be good option in some cases. Seattle Times-PI Seattle Times Troubleshooter (or) Home Forum PO Box 70 Seattle, Washington 98111 (206) 464-2262 The Troubleshooter column addresses all areas of consumer complaints and the newspaper staff attempt to provide some help with all inquiries even if it is only to answer a question or give the phone number of someone else you might call. The column is published on Wednesdays and Sundays, and they have in the past addressed defective merchandise, auto repairs, contracts, credit problems, etc. (they even handle some social service issues). The Home Forum column address questions and complaints related to real estate, and is published on Sundays. They have in the past investigated and assisted with a wide variety of matters involving issues with construction contractors, rental landlords, mortgage brokers, etc. Send letters directed to the appropriate column and include a complete narrative of your problem along with copies of any supporting documents such as contracts, warranties, etc. Also, let them know what you think might be an appropriate resolution of your problem.